Frequently Asked Questions

Q. Why should I claim my profile? Are there any benefits of claiming my profile?


Claiming the profile is very beneficial to your practice growth and practice visibility. Besides visibility our platform provides following FREE tools to dental providers who claim their profile and keep the profile up to date.

FREE tools for Dentists
  • New patient leads and appointments*
  • Appointment booking using text message*
  • Dentist and practice profile in 50+ dental directories.
  • Patient contacts and communication management.
  • Unlimited appointment booking for existing patients.
  • Reminders, follow up emails and request for reviews.
  • Verified patient review capture using text and email.
  • Create and automatically distribute dental coupons.
  • Email marketing.

Note * Limited number dentists per city/zip code get free new patient appointments or text appointments credits. Exclusivity to only one dentist per Zip code.
            Hurry up and claim your profile for visibility and dominate your local area before your competition does.

Q. How do I claim my profile and update my information?


You are welcome to claim your profile by clicking on “Claim Your Profile/Business” link when you search our network of websites.
You can also sign up as dentist using “Dentist Signup” button on home page. When you initiate sign up and provide needed information, it will show you your existing profile (if any) to select and update.
Your profile will be published on our 50+ dentist directories with one sign up and it is completely FREE of charge.

Q. On how many websites or dental directories my profile will be published?


For list of all the dental directories where your profile will be published and available for new patient appointments go to Dental Directories.

Your profile gets visibility on all these directories.

Q. What are different dental directory listings?


Our mission is to connect the dental patient with the local dentist of high quality with minimum effort to both the dental patient and to the dentists.  We have following types of dentist profile listings. 

Free Dentist Listings

Almost every licensed dentist and licensed dental practice can be found in our directory listing. The order of listings is determined by the proximity of the dental practice or dentist to the searched Zip code or city, then completeness of the profile, then the ratings, reviews and other variables.

Dentists can boost their visibility by completing their profile, uploading the pictures, adding the work hours for patient appointments through their dashboard. Dentists can also improve their ratings and reviews by inviting past patients to review them on our portal with just few clicks. All the dentists listed on free dentist listing would have access all the free tools listed below.

FREE tools for Dentists

  • New patient leads and appointments*
  • Appointment booking using text message*
  • Dentist and practice profile in 50+ dental directories.
  • Patient contacts and communication management.
  • Unlimited appointment booking for existing patients.
  • Reminders, follow up emails and request for reviews.
  • Verified patient review capture using text and email.
  • Create and automatically distribute dental coupons.
  • Email marketing.

Add-ons

  • Live Call Transfer
  • Call Tracking, and recording.
  • 2-way texting.
  • Unlimited new and existing patient appointments.

Standard Listings

This listing is similar to free listing but will show up before the free listings on the web page. Dentists pay a small monthly subscription fee to allow new patients to book appointments and for additional tools that dentists get to manage the appointments and communicate with their local patients.

Premium Listings

This listing is similar to Standard listing with exception that patients can also book appointments with dentists by text messaging. Also dentist profile will show up before the standard listings on the web page. Dentists pay a small monthly subscription fee to allow 2-way text messaging with patients, and for additional tools that dentists get to manage the appointments and communicate with their local patients.

Exclusive Listings

This type of dentist listing shows up on the top of the page. When a patient calls the exclusive zip code on licensed dental brand number, the call is automatically transferred to the dentist assigned to the zip code that is opted by the patient. The call is tracked and reported for dentist to manage the patient and the customer service/quality control aspects. Dentist also have full exclusivity to the zip code and licensed phone number combination. When a patient text the assigned Zip code the exclusive dentist profile is shown to the patient for booking appointments. Exclusive listing has all that premium listing offers plus exclusivity to Zip code/s and branded phone number/s.

In any of the upgraded profiles we treat ratings or reviews same as it were on free dentist profile. We do not remove a review unless it violates our policy. Dentists in upgraded profiles may have additional tools to highlight a review, sequence the reviews, and respond to reviews etc.

Q. How do I add Images or videos to my profile?


Login to your account.

Go to “SETTINGS”  

Then to “Images&Videos

Click on “Upload New Image/Video”

Select the category of the image or video from

    • Staff Member
    • Clinic/Practice
    • Before and After

For Staff Member and Clinic/Practice you need to select from the dropdown to assign the image/video to.

Give a name to the image/video and select the image/video from location on your local machine/network drive.

Click on “Submit

Q. Is there any limit on how many pictures and videos I can upload on my profile page?


There is no limit on how many pictures and videos you can post on your profile. However we encourage you to limit the pictures as below.

  • 1 Picture per staff member
  • 2 Pictures per room/area of the clinic/practice
  • Up to 20 sets of before and after pictures of dental work you have performed on your patients.

We suggest the same limit on number of videos of each type.

Q. How do I add my practice/clinic in my profile?


Login to your account.

Go to “SETTINGS” 

Then go to “Clinic” tab

Enter all the information relevant to the clinic. You can also select all the insurances you cover, all the dental procedures you perform at the clinic.
You can also upload clinic’s picture. Once all the information is entered click on “Submit

Q. Can I delete my profile?


We do not remove profiles from our website. The information in dentist profile is gathered from public records and publicly available information.
If you are concerned that public information, we share on our website is incorrect, please contact us and we will do our best to update it.
You might also want to check with your state/federal licensing body to ensure that the information in your public record is up-to-date.

If you haven’t yet, you can claim your dentist profile and update information such as your address, specialties, availability, experience and more.
Once you claim your profile, you can also
  • Request reviews from your patients
  • Manage patient contact information
  • Schedule appointments
  • Send out notifications and reminders to your patients
  • Email Marketing
  • and more all for FREE.
When you claim your profile and verify your information, you will recieve verified badge, confirming the information as up to date. It will help your local patients. We make it easy for patients to book appointment and connect with your practice using common communication tools such as phone call, text messaging and online with unique and memorable dental branding.

Q. What all information I can update or provide on my profile?


Completed profiles receive more visibility and engagement than incomplete profiles.

Recommendation:

To engage more local patients and to get more opportunities to serve local patients complete all sections of the profile as much as possible.

  • Your Name – Practice Name and Location
  • Provide Up to 10 Zip Codes per Location for Patients and Appointments.
  • Your Accomplishments, Experience and Specialty
  • Dental Conditions You Treat
  • Insurances You Accept
  • Work Hours and Duration of Your Appointments
  • Add other Dentists and Members of Staff
  • Images and Videos of Clinic and Dentists
  • Images of Before and After Dental Treatment (multiple sets, more the better)

We also recommend you to:

  • Answer the dental questions. It improves your profile visibility and engagement exponentially compared to completed profile without any answers to dental questions.
  • Provide Dental Advice
  • Respond to Reviews
  • Showcase your dental badge on your website and social media to allow patients to book appointments with you directly.

You will receive an alert when a patient leaves a review about you and also have the opportunity to respond to reviews.

 

Q. How to add other dentists in our clinic on the practice profile.


Login to your account.

Go to “SETTINGS”  

Then go to “Manage Staff” tab

Then click on “Add New Staff Member” button

Enter all the information relevant to the staff dentist, including their working days, and times, how much time they spend on each appointment with the patient. You can also enter the language the staff dentist speaks, dental procedure they perform and clinic/s the new member works at.

Once all the information is entered click on “Submit

Q. How are profiles verified?


Once you complete your profile, you will receive a call, text or email to confirm your information. We recommend you respond to email and/or text to confirm your profile.
We also may ask you to verify your phone number or some other information such as your license at the time of signup to confirm and verify your identity.
We strive to provide local dental patients with accurate information about their local dentists they can confidently connect to and book appointments with by just texting the zip code.
Your verified up-to-date information reaches more local patients.

Q. How many profiles can I claim? Can I claim more than one profile?


One dentist can claim one profile and the same profile is published on 50+ dental directories.

Now for a practice with more than one dentist, each of the dentist will have their own profile, which is published on 50+ dental directories.

Each of the dentist profiles also has a section for other dentists’ profile from same dental practice or clinic.

The practice or clinic has its own profile with the complete list of all the dentists and their own schedules, availability for appointment and their appointment calendars.

With one profile per dentist, dentist or the practice manager can edit and update individual dentist’s schedule, availability for appointment and their appointment calendars.

Any update on the dentist profile will be reflected on all the dental directories and on related dentist and practice/clinic profiles as well, automatically.

If a dentist works at multiple locations, dentist can have their appointment calendar and availability for each of those locations. Each dental location has new patient’s appointment booking visibility on up to 10 zip codes.

A dental group can add all their locations and all the dentists at each of the locations and maintain an integrated appointment booking calendar and show all the available options to the patients in any of the dentist or clinic profile related to the dental group.

Please contact us for bulk edits or multiple dentist profile signup/updates, we can assist you with bulk edits.

Q. Can I book appointments with my patients on your platform for FREE?


Yes, absolutely FREE. You can book appointments on our platform with your existing patients for free.
When you create appointment, the patient will be notified via email of the appointment, time and date as well as your practice address.
If you need to also send out text message reminder to your patients, we do offer text plans that you can upgrade to.
For more information on how to book appointments on our platform, please login to your account and click on help videos.

Q. Is there a limit on how my appointments I can book for FREE with my existing patients?


There is no limit on count of appointments you can make. However the appointment emails in FREE subscription is limited to 2000 emails per month.
It should be more than enough to cover all the patient appointments, reminders and follow up emails for small practice.
If your needs demand more outbound emails, then you can upgrade your account to next level. If you are not yet ready to upgrade, but still want to increase the outbound emails, please contact us, we will try our best to increase the limit.

Q. Can I create and distribute special offers or coupons to my local patients for FREE?


Yes, you can create offer, promotion, or coupon from your dashboard. Upload a picture or choose from provided images for the coupon.
These coupons will be displayed on your profile and are available to the local patients in your selected Zip codes automatically.
When a patient views your profile online they can find your coupons or special offers, including free consultation offers.

Patients text zip code to any of our 50+ memorable dental brand numbers, if the zip code they text matches one of your 10 zip codes for the location, the patient will receive a link with list of profiles that includes your profile and coupons or offers you have for that Zip code.

Creation and distribution of coupons, offers, or free consultation is completely FREE on our platform.
Local patients can access your offers online or by texting their zip code to any of our 50+ memorable dental branded numbers.

We also have special website and phone number for www.teethdeals.com phone: 1-TEETH DEALS (1.833 843 3257) to promote your dental coupons.
It is fully integrated with our dental network of sites and will display your profile and offers in your desired zip codes automatically.

Q. How do I distribute coupons or special offers?


When you create the coupon, you can specify the specific Zip codes (up to 10) where you want the offers or coupons to be distributed.
By default coupons will be available to any patient who inquires using text messaging with any of the 10 Zip codes you provide at the time of creating your profile, or when the patient views your profile online.

Alternatively, you can send the coupon in email or text (for upgraded accounts) to any existing patients from the contact manager with couple clicks.

Q. What are verified and phone verified reviews?


We verify the phone number of the reviewer by asking them to enter the code we send to their mobile phone. It ensures the verification of reviewers with valid mobile phone.

In case the reviewer does not provide a mobile phone, we validate their identity by calling them or sending them email to verify.
We mark such verified reviews as email verified or unverified, if we could not verify the reviewer.
Verified reviews are more effective in building trust with new patients and your practice’s authenticity and approval by patients.

Q. How can I respond to a review written about me?


Once you claim your profile, you can respond to a review from your dashboard. Upgraded accounts have several options to request text reviews, and promote their reviews on their profile.

Our support team monitors and verifies the reviews and review responses for quality and appropriateness.

Claim your profile and get started on requesting or responding to review for FREE.

Q. How do you verify and make sure reviews are valid?


For review to be published we verify the reviewer’s mobile phone or email. Our trained quality assurance team also monitors the incoming reviews and review responses. We spend a very significant time and effort on making sure the reviews are related to the actual experiences of patients. 

We also reserve the right to not publish or remove the reviews that violate our terms of use. 

Q. If I disagree with a review posted about me; how can I resolve this?


If you believe that a patient review violates our terms of use, you may report such review to us with following information.

  1. Your name, practice name and address
  2. Link to review in question or text of the review you find incorrect.
  3. Your reason for disagreement.
  4. Suggestions to reviewer as to amendments or edits.
  5. We can forward your suggestions to reviewer, but it is in reviewer’s sole discretion to amend the review according to your suggestions.

Alternatively, you can directly respond to review from your dashboard if you feel review is incorrect.

Q. Can I set up reminders to my patients for FREE?


Yes, you can set up appointments, reminders or send an email to one or multiple patients directly from the contact manager by just selecting the patient/s name/s.

Q. What is live call transfer?


Our platform has more than 50 memorable dental branded numbers. These numbers represent the strong recall value and are strongly tied to the patient’s needs.
Phone number for a patient who is looking for dental implant is 1.8 DENTAL IMPlant; for patient who is looking for teeth whitening it is 1. TEETH WHITE; for patient looking for dentures it is 1.8 E DENTURES; or for Spanish speaking dental patients it could be 1.8 DENTISTAS.
Many more dental numbers (50+) for various other possibilities including the location and patient specific needs.  All these phone numbers are integrated on our platform and serve as conduit to connect the dental patient to their local dentist.

When a patient calls any of our 50+ numbers, we ask them to enter their Zip code. Based on the Zip code, we route the call to the dentist office who has subscribed exclusivity for that zip code. All the calls to that phone number and zip code combination are forwarded to the same exclusive dentist. Dentist can also see the caller id of the call, call duration, call recording on their account dashboard in reports section. We recommend that you upgrade your account to use the exclusive call transfer feature before your competition does, since it is exclusive, and first come first serve basis, once your desired zip code is taken by others, it will not be available.

Besides these 50+ high recall, memorable and promoted numbers, we also have over 300 dental brand numbers that can be exclusively leased by the dental practices for a fee.

Q. What is call tracking?


Our platform has more than 50 memorable dental branded numbers. These numbers represent the strong recall value and are strongly tied to the patient’s needs.
Phone number for a patient who is looking for dental implant is 1.8 DENTAL IMPlant; for patient who is looking for teeth whitening it is 1. TEETH WHITE; for patient looking for dentures it is 1.8 E DENTURES; or for Spanish speaking dental patients it could be 1.8 DENTISTAS. Many more dental numbers (50+) for various other possibilities including the location and patient specific needs.  All these phone numbers are integrated on our platform and serve as conduit to connect the dental patient to their local dentist.

All the calls that come to any of the 50+ phone numbers on our platform, we gather the caller id, call duration, location of the caller by their input and by their area code. We provide this information to the dentist who subscribes to the exclusive account upgrade.
All the information of the calls and callers by dentist’s subscribed Zip code will be available in their repots section under call reports.

Q. What is One-way and two-way texting?


There are two types of text messaging.

    1. One-way text messaging for broadcasting for notifications, reminders, information or promotions. In this type of text messaging the receiver does not have option to reply back or communicate with the sender of the text.
    2. Two-way text messaging where the sender of the text message can do all the activities as in one-way texting and also can receive the response back from the text receiver. It is very convenient for patients to communicate using text messaging with the dental practice. Dental practice can book appointments, provide advice, and communicate with their patients using two-way texting along-side emails. They can save a lot on traditional marketing by implementing two-way texting.  

Q. How do patient book appointment with my practice using text?


Our appointment booking system by text is unique and patent pending process.

The patient sends a 5-digit Zip code as text message to any of our 50+ memorable dental branded phone numbers, such as 1.8 DENTISTRY, 1.8 DENTISTAS or 1. TEETH WHITE or 1. TEETH DEALS or 1.8 E DENTURES and many more.

The patient receives a text message back as response to the initial text, this response contains a clickable link which has profiles and appointment booking feature for each of the dentist listed in the zip code that patient wants. Patient can check reviews, coupons, and availability of the dentists in that zip code and nearby Zip codes and directly book the appointment with any one of those dentists depending on patient’s liking. Dentists with upgraded accounts with completed profiles show up on top of the list within the zip code and have more likelihood of scoring the appointments.

Check the video here on how easy and convenient it is for patients to book the appointment using the text message to any of our memorable dental branded phone numbers.

Reviews

Q. What is your dental directory network??


Our mission is to connect the dental patient with the local dentist of high quality with minimum effort to both the dental patient and to the dentists.

Our dental directory network is easy to remember phone numbers and associated websites related to your dental needs. Phone numbers and associated dental web directories such as 1.TEETH WHITE, 1.8 DENTAL IMPLANT, 1.8DENTAL DOC, 1.8 DENTISTRY, 1.8 DENTISTAS, 1.TEETH IN A DAY, 1.TEEH ACHES, 1.TEETH CARES, 1.8 DENTAL 911, 1.8 DENTAL 411, 1.8 DENTIST LA, 1.8 DENTIST NY, 1.8 DENTIST FL and many more. You can see the complete list here. The dental network connects you to your local dentists for your specific dental needs when you call or text (your 5-digit zip code) to any of our dental directory network numbers, or go online to one of the associated dental web directories.

Besides providing effortless, local verified dentist that provides dental procedure specific to your dental needs, the network also provides you, option to review your dentist, book appointment at your convenience, receive coupons that local dentists are offering and maintain history of appointments and communication with dentists in your account all for free. There is no cost to using out service. You can also set up your future appointments, and reminders. We enable you making the informed decisions based on reviews, pricing, location and service offerings of the dentists. You can also communicate directly with dentists using text messaging or online.

You need to sign up only once on any of the web directories or by texting (your 5 digit Zip code) to any of our network dental brand numbers and signing up by clicking on the link received to access any of our dental directory dentists, resources and websites.

Q. Do I have to sign up on every web directory on your dental directory network??


No, you need to sign up only once on any of the web directories or by texting (your 5 digit Zip code) to any of our network dental brand numbers and signing up by clicking on the link received to access any of our dental directory dentists, resources and websites.